Technical Support
We're here to help you get the most out of RideElite
Get Help
Having trouble with RideElite? We're here to assist you. Choose your preferred method of contact below:
Contact Information
Quick Tips
💡 Tip: Make sure you're running the latest version of RideElite for the best experience and latest features.
💡 Tip: Back up your content regularly by exporting your work to ensure you never lose your creative writing.
💡 Tip: If you're experiencing issues with coin purchases, try restarting the app or restoring purchases from the settings menu.
💡 Tip: For the best AI-assisted writing experience, provide clear and detailed prompts to get more relevant suggestions.
Before Contacting Support
To help us assist you more efficiently, please have the following information ready:
- Your device model and iOS version
- The version of RideElite you're using
- A detailed description of the issue you're experiencing
- Screenshots of any error messages (if applicable)
- Steps to reproduce the issue
Response Times
We strive to respond to all support inquiries as quickly as possible:
- Email: Within 24-48 hours
- Phone: Immediate assistance during business hours
- Critical Issues: Priority response within 12 hours
App Store Reviews
Love RideElite? We'd appreciate it if you could leave us a review on the App Store. Your feedback helps us improve and helps other users discover our app!